Privacy policy
Privacy Policy for Nahtanra
Effective Date: 3rd September 2025
At Nahtanra, your privacy matters. We’re committed to being clear, fair and fully transparent about how we handle your information when you visit or shop at https://www.nahtanra.com.
---
1. Information We Collect
We collect the following types of personal information:
Personal Details
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by our payment partners — we do not store your full card information)
Device & Usage Data
IP address
Browser type
Time zone
Cookies
Browsing behaviour on our site
Order Activity
Products viewed
Cart contents
Purchases and returns
Marketing Preferences
Email subscription status
Interactions with our promotional content
---
2. How We Use Your Information
We use your information to:
Process, pack and deliver your order
Communicate with you about purchases, questions or customer support
Send promotional emails (only if you choose to opt in)
Improve site performance and user experience
Protect against fraudulent activity
Comply with legal and regulatory requirements
---
3. How We Share Your Information
We share your information only with trusted partners who help us operate our business. These partners are required to protect your data and only use it for the services they provide.
Our key service providers include:
Shopify
Our ecommerce platform. Shopify stores your customer account details, order history and device data.
Payment Processors
These securely process your payment information. We never see or store your full card details.
CJdropshipping (Fulfilment Partner)
We share your name, shipping address and order details with CJdropshipping so they can pack and ship your order.
Some items may be fulfilled from international warehouses, depending on stock availability.
We do not sell or share your information with third parties for advertising outside Nahtanra.
---
4. International Shipping Disclosure
Certain products may be shipped from our fulfilment partners’ overseas locations.
Delivery times and tracking information vary depending on your location.
We make every effort to provide accurate delivery estimates during checkout.
---
5. Marketing Communications
If you opt in, we may send you updates about new products, special offers and brand news.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
---
6. Cookies
We use cookies to:
Remember your preferences
Improve your browsing experience
Analyse website traffic
You can control or block cookies through your browser settings.
---
7. GDPR & Your Rights
If you are a UK or EU resident, you have the right to:
Access the personal data we hold
Request corrections or deletions
Limit or object to certain types of processing
Withdraw consent (for example, email marketing)
To exercise any of these rights, contact us at support@nahtanra.com.
---
8. Data Security
We use SSL encryption, secure hosting and Shopify’s industry-leading infrastructure to protect your information.
While no system is 100% perfect, we take data protection seriously and continually improve our security measures.
---
9. Business Information
Nahtanra is operated from the following business address:
53 West Road, Sawbridgeworth, Hertfordshire, United Kingdom, CM21 0BL.
---
10. Changes to This Policy
We may update this policy to reflect changes in our practices or for legal reasons.
Any updates will be posted here with a revised effective date.
---
11. Contact Us
Questions or concerns? Reach out to:
Email: support@nahtanra.com
Address: 53 West Road, Sawbridgeworth, Hertfordshire, United Kingdom, CM21 0BL
Telephone: +44 7523 424946